100% SELF-PACED course
Become a successful SUPPORT WORKER.
Grab it for
$ 329.00
Learn on your schedule, at your own speed, in your own time.
🔥START TODAY AND PAY in 4 x $82.25 🔥
using Paypal or After Pay
Support Work Fundamentals:
🛠️ Master Support Work
🚀 Build Your Income
🌟 Stand Out!
Our course equips you with day-to-day skills and strategies to ensure your success and financial security in the support space.
Frustrated By These Challenges?
You’re Not Alone!
❌Admin Overload Got You Stuck?
Drowning in paperwork and juggling endless client schedules? Feeling lost on how to price your services or draft contracts? It’s exhausting trying to grow when admin feels like a full-time job.
❌Struggling to Set Boundaries
Are blurred lines with clients leaving you drained or unsure of how to secure long-term relationships? Interviews not hitting the mark? It’s tough to stand out when burnout is holding you back.
❌Feeling Undervalued and Underpaid?
Putting in the hard work but not getting the recognition—or pay level—you deserve? It’s demotivating to feel like your skills and effort are being overlooked.
❌Struggling to Keep Up with NDIS Updates?
Worried you’re not staying current with the latest NDIS changes? Falling behind can make your job harder and put you at risk.
❌Feeling Isolated?
Working independently can be lonely, especially when you don’t have anyone to turn to for advice or encouragement. Feeling stuck doesn’t have to be the norm.
✅Simplify Your Systems
Get practical templates and tools to streamline your admin, tackle pricing with confidence, and get back to what you do best—supporting your clients.
✅Master Professional Boundaries
Learn how to set clear, respectful limits while building trust and loyalty with your clients. Plus, gain interview tips to leave a lasting impression.
✅Showcase Your Worth
Discover strategies to highlight your value, impress your clients, and secure the income you deserve.
✅Stay Informed with Ease
Get the tools to navigate NDIS updates without stress, so you can stay confident and compliant in your role.
✅Find Your Community
Join a supportive network of like-minded professionals where you can ask questions, share tips, and feel less alone in your journey.
🤝 JOIN OUR COMMUNITY
With Compassion and Commitment, We Empower Lives.
Unlock ALL Modules with a One-Time Investment.
Four Game-Changing, Self-Paced Modules
These modules are designed to cover all important aspects of support, giving you
a deep understanding to elevate your impact.
Keep scrolling for more details.
👌🏻 TRY IT - RISK FREE
Take the Guesswork Out of Support Work with These
15 Ready-to-Use Templates
Simplify and streamline your daily tasks, from client onboarding and documentation to invoicing, with these easy-to-use templates.
✅ Meet and Greet:
Never worry about how to introduce yourself professionally again.
✅ Do’s and Don'ts:
Essential rules for smooth interactions and clear boundaries with clients.
✅ NDIS Client Onboarding Tool:
Efficiently onboard new clients with a structured, step-by-step process.
✅ Phone Call Template for Support Workers: Stay organised with a structured template for making important client calls.
✅ Complaints Register:
Record and manage client complaints to ensure resolution and improvement.
✅ Privacy Policy and Procedure:
Ensure client confidentiality with a comprehensive privacy framework.
✅ Complaints Policy Procedure:
A complete guide to managing and resolving client complaints professionally.
✅ NDIS Support Worker Shift Notes:
Keep accurate shift notes to streamline daily tasks and track progress.
✅ Client Progress Report for NDIS Funding Review:
Easily document client progress for NDIS funding reviews.
✅ Email Template to help connect you with Support Coordinators and other professionals:
Create professional and impactful emails that build relationships with support coordinators.
✅ Referral Form Template:
Facilitate seamless referrals with a simple and effective form.
✅ Service Agreement Template:
Create clear, legally sound agreements to protect both you and your clients.
✅ Invoice Template (fillable):
Ensure you get paid on time with easy-to-use invoice templates.
✅ Invoice Example:
A perfect sample to guide your invoicing format and professionalism.
✅ NDIS Pricing Arrangements and Price Limits:
Understand pricing arrangements with this guide tailored for support workers.
✅ List of invoicing and record-keeping software recommendations.
MEET THE FOUNDER & CEO
Hey, I'm Kim!
I'm the founder of Sunshine Family Support and Crushing Goals, established in 2020 from my personal journey navigating neurodivergence.
As a mother to three incredible neurodivergent children, I intimately understand the challenges and joys of this path. SFS's core is entwined with my experiences—I struggled to find suitable caregivers for my family, leading me to develop a hiring method through from trial and error.
This method, now assists other families in similar situations. Through many interviews, a realisation struck me: my next mission involves helping individuals improve their support work skills. This mission not only furthers careers but also improves the standard of care in the disability support space."
Sparks Academy
is an online learning platform focused on enhancing soft skills and providing essential, practical information for support workers. Recognising the gaps in various areas, we understand that many professionals, despite their qualifications, face significant challenges in their daily work, leading to lost opportunities.
Inspired by my experiences reviewing CVs and hiring qualified professionals for my own family, I took action. I trained my team, gathered valuable information, and created Sparks Academy to make these resources available to the professional market.
Expert Consultations:
You'll have the opportunity to consult directly with our experienced team, gaining knowledge and advice tailored to your specific needs and challenges.
TESTIMONIALS
Feedback:
Real Experiences, Real Results
Highly recommended
"Great starter course to build confidence and expand your knowledge and understanding of the NDIS as a Support Worker. Would definitely recommend this course, especially to those who have already completed their Cert 3 or 4 in Disability/Individual Support."
Invaluable
"I have just completed the course. Thank you so much. It was really informative and the templates are invaluable."
Deeply appreciated
"Perfect, thanks a lot Kim, It's such a comprehensive information I have been looking for a long time but no one shared it with me. I really appreciate i :)"
Grateful for guidance
"I am so incredibly grateful for your input and guidance. Will definitely be in touch and see you in the next seminars. Thank you!"
Building Confidence in the Business Side of Support Work
"I’ve found it very helpful to take my time in understanding some of the business side. I’m confident in the hands on work, it’s the finances and regulations that I wasn’t fully aware of.Having your course to refer back to will give me confidence in this area too."
Comprehensive, Practical, and Worth Every Penny!
"Brilliant Course, worth every penny. Very helpfull for knowing how to navigate NDIS and understand how it all works... YES, they have all templates..."
YES! I WANT IN 🤜🏼🤛🏼
Experience Confidence with Our 15-Day Guarantee.
Join today with zero risk. If you don’t see a dramatic improvement in your client management or scheduling within 15 days, we’ll give you a full refund—no questions asked!
FAQ
Why would I buy this course if I can just watch free YouTube tutorials?
YouTube tutorials can be scattered and lack comprehensive support. With Sparks Academy, you get structured lessons, exclusive templates, and access to an expert-led community, ensuring you don’t just learn, but you succeed.
How long do I have to complete it? How many times can I go back and re-watch the course?
There's no rush. You have a full year to access and review all the course material. This flexibility allows you to learn at your own pace and revisit content as needed.
Can you use the private group to promote my job?
Absolutely! In fact, this is one of my favorite features of the program. Participants learn immensely from each other, as everyone brings unique skills and perspectives. It's a great space for networking and promoting your services.
Is this course suitable for beginners or more experienced professionals?
This course is thoughtfully designed to cater to both newcomers and seasoned support workers. Beginners will find a solid foundation to start their careers, while experienced professionals can refine and update their skills.
What kind of support can I expect while taking this course?
Throughout your learning journey, our team provides ongoing support. This includes prompt responses to queries, clarifications on course content, and practical advice for applying what you learn in real-world scenarios.
How does this course stay updated with the latest industry standards and regulations?
We regularly update the course content to reflect the latest industry standards, practices, and regulations. This ensures that you're always equipped with up-to-date knowledge and skills relevant to the current support work landscape.
Does this course replace certifications and courses in the disability field?
No, this course complements existing certifications by providing practical, real-world skills and strategies.
Why should I enrol now?
Enrolment closes soon, and this is one of the last opportunities this year to get access to the full suite of templates, live support, and future updates!
GRAB YOUR SPOT AND DISCOVER WHAT WORKS
