Master the Art of Support Work
Join Our Sparks Academy Waitlist

Support Work Fundamentals: Ignite Your Career and Fill Your Calendar

The current enrolment period has closed, but we really appreciate your enthusiasm. We would love to keep you updated on our next session. Please fill in our form below to join our waiting list. As soon as our next enrolment period opens, you will be the first to know!

By joining our waiting list, you will receive:

⭐️ Priority Notification: Be the first to hear when enrollement opens.

⭐️ Exclusive Updates: Access special offers and discounts before anyone else.

⭐️ Early Bird Offers & Discounts: Access offers and discounts before anyone else.

⭐️ Exclusive Free Content: Receive valuable free resources to support your journey.

Start your journey to advance your career and fill your calendar with satisfied clients. Join our waiting list today!

Support Work Fundamentals: Ignite Your Career and Fill Your Calendar

Modules

4 Comprehensive Modules:

These modules are designed to cover crucial aspects of support work, ensuring you have a well-rounded understanding of the field. Keep scrolling for more details.

DOWNLOAD Templates:

These ready-to-use templates are tailored to simplify and optimize your daily tasks,

from client onboarding and documentation to invoicing.

  • Meet and Greet Do’s and Don'ts

  • NDIS Client Onboarding Tool

  • Phone Call Template for Support Workers

  • Complaints Register

  • Privacy Policy and Procedure

  • Complaints Policy and Procedure

  • Support Worker Shift Note Template

  • Client Progress Report for NDIS Funding Review

  • Email Template to help connect you with Support Coordinators and other professionals

  • Referral form

  • Service Agreement Template

  • Invoice fillable Template

  • Invoice example Template

  • NDIS Pricing Arrangements and Price Limit Highlights

  • List of invoicing and record-keeping software recommendations.

Kim Matthews

"I am Kim, the proud founder of Sunshine Family Support and Crushing Goals, established in 2020 from my personal journey navigating neurodivergence.

As a mother to three incredible neurodivergent children, I intimately understand the challenges and joys of this path. SFS's core is entwined with my experiences—I struggled to find suitable caregivers for my family, leading me to develop an effective hiring method born from trial and error.

This method, born from my journey, now assists other families in similar situations. Through many interviews, a realisation struck me: my next mission involves helping individuals improve their support work skills. This endeavour not only furthers careers but also assists others with professional growth."

Sparks Academy is an online learning platform focused on enhancing soft skills and providing essential, practical information for support workers. Recognizing the gaps in various areas, we understand that many professionals, despite their qualifications, face significant challenges in their daily work, leading to lost opportunities.

Inspired by my experiences reviewing CVs and hiring qualified professionals for my own family, I took action. I trained my team, gathered valuable information, and created Sparks Academy to make these resources available to the professional market.