Working Independently in the NDIS: What You Need to Know

September 02, 2025•1 min read

Working Independently in the NDIS: What You Need to Know

More support workers are choosing to work independently within the NDIS. It offers flexibility and autonomy, but also requires strong organisation, compliance and communication.

1. Understand Your Responsibilities

Independent workers must handle their own scheduling, invoicing, documentation, and client management.

2. Legal and Compliance Requirements

You’ll need an ABN, insurance, NDIS Worker Screening Check, and possibly to register with the NDIS Commission.

3. Build Key Soft Skills

Empathy, professional boundaries, and time management are crucial to maintaining strong, respectful client relationships.

4. Manage Your Admin

Use tools for time tracking, invoices and notes. Sparks Academy offers soft skills training that includes organisation and communication.

5. Stay Connected

Work independently but not alone. Engage in ongoing training, supervision groups and peer support communities.

Join Sparks Academy and get tools that actually work on shift, not just on paper.

Kim Matthews

Hi, I’m Kim! I’m the founder of Sunshine Family Support and Crushing Goals, established in 2020 from my personal journey navigating neurodivergence. As a mother to three incredible neurodivergent children, I intimately understand the challenges and joys of this path. The core of Sunshine Family Support is intertwined with my experiences—I struggled to find suitable caregivers for my family, leading me to develop a hiring method through trial and error. This method now assists other families in similar situations. Through many interviews, a realisation struck me: my next mission involves helping individuals improve their support work skills. This endeavour not only furthers careers but also improves the standard of care in the disability support space.

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