
How to Become a Support Worker: the step-by-step path in Australia
How to Become a Support Worker: the step-by-step path in Australia

1. Understand the Role
Support workers assist people with disabilities, or those with limitations in daily living by providing personal care, emotional support, transport, and opportunities for social interaction.
2. Obtain Initial Qualifications
A formal qualification is not strictly required yet, but most employers prefer applicants who have completed:
Certificate III in Individual Support (Ageing & Disability) – a nationally recognised and practical course.
Certificate IV in Disability – for those seeking specialisation or leadership roles in the field.
3. Get Authorisations
Before starting work, you must complete several checks and clearances:
Police Clearance (criminal history check)
Working With Children Check (if relevant to your role)
NDIS Worker Screening Check
Complete the NDIS orientation modules
First Aid and CPR certificates
4. Gain Experience
Volunteer with community organisations or in aged care facilities
Participate in placements included in TAFE training
Take advantage of free practical upskilling opportunities like Equip Aged Care
5. Commit to Ongoing Development
Continue your professional growth by taking short courses in:
First Aid
Medication Administration
Infection Control
Managing Challenging Behaviours
Sources: Your Learning Portal, Disability Support Guide.
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