support worker

How to Become a Support Worker: the step-by-step path in Australia

July 31, 20251 min read

How to Become a Support Worker: the step-by-step path in Australia

disability support

1. Understand the Role

Support workers assist people with disabilities, or those with limitations in daily living by providing personal care, emotional support, transport, and opportunities for social interaction.

2. Obtain Initial Qualifications

A formal qualification is not strictly required yet, but most employers prefer applicants who have completed:

  1. Certificate III in Individual Support (Ageing & Disability) – a nationally recognised and practical course.

  2. Certificate IV in Disability – for those seeking specialisation or leadership roles in the field.

3. Get Authorisations

Before starting work, you must complete several checks and clearances:

  1. Police Clearance (criminal history check)

  2. Working With Children Check (if relevant to your role)

  3. NDIS Worker Screening Check

  4. Complete the NDIS orientation modules

  5. First Aid and CPR certificates

4. Gain Experience

  1. Volunteer with community organisations or in aged care facilities

  2. Participate in placements included in TAFE training

  3. Take advantage of free practical upskilling opportunities like Equip Aged Care

5. Commit to Ongoing Development

Continue your professional growth by taking short courses in:

  1. First Aid

  2. Medication Administration

  3. Infection Control

  4. Managing Challenging Behaviours

    Sources: Your Learning Portal, Disability Support Guide.

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Hi, I’m Kim!

I’m the founder of Sunshine Family Support and Crushing Goals, established in 2020 from my personal journey navigating neurodivergence. As a mother to three incredible neurodivergent children, I intimately understand the challenges and joys of this path. The core of Sunshine Family Support is intertwined with my experiences—I struggled to find suitable caregivers for my family, leading me to develop a hiring method through trial and error. This method now assists other families in similar situations. Through many interviews, a realisation struck me: my next mission involves helping individuals improve their support work skills. This endeavour not only furthers careers but also improves the standard of care in the disability support space.

Kim Matthews

Hi, I’m Kim! I’m the founder of Sunshine Family Support and Crushing Goals, established in 2020 from my personal journey navigating neurodivergence. As a mother to three incredible neurodivergent children, I intimately understand the challenges and joys of this path. The core of Sunshine Family Support is intertwined with my experiences—I struggled to find suitable caregivers for my family, leading me to develop a hiring method through trial and error. This method now assists other families in similar situations. Through many interviews, a realisation struck me: my next mission involves helping individuals improve their support work skills. This endeavour not only furthers careers but also improves the standard of care in the disability support space.

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