Sparks Academy Membership Terms & Conditions
Welcome to Sparks Academy! By subscribing to our membership, you agree to the following terms and conditions. These ensure a fair and professional experience for all members while maintaining compliance with Australian Consumer Law (ACL).
1 - Membership Access & Minimum Commitment
- By purchasing theSparks Academy Membership, you commit to an initial 12-month term.
Membership is billed monthly, and cancellations are not permitted before the completion of the 12-month period.
- If a member chooses to cancel before the end of the commitment period, they remain liable for all remaining monthly payments, unless otherwise required under Australian Consumer Law (ACL).
- After the 12-month period, membership continues on a month-to-month basis and may be cancelled with
7 days’ notice before the next billing cycle.
-Cooling-Off Period: Under ACL, consumers have rights regarding digital purchases. If no content has been accessed, members may request a cancellation within 5 business days of purchase for a full refund.
2 - Content Access & Usage
- Membership grants ongoing access to Sparks Academy’s courses, resources, and exclusive content for active, paid members.
- Content is for personal use only and cannot be shared, copied, or redistributed outside of the membership.
- Some materials may be streaming-only to prevent bulk downloads and misuse.
- All course materials are protected by copyright law. Any unauthorized distribution, copying, or resale of content may result in immediate termination of access without refund and potential legal action.
3 - Payment, Billing & Cancellation
-Membership fees are automatically charged each month to the payment method provided.
- If a payment fails, access to membership content may be restricted until payment is successfully processed.
- After the 12-month commitment, members may cancel at any time with at least 7 days’ notice before the next billing cycle.
- No refunds will be issued for partial months or unused access after cancellation, except where required under Australian Consumer Law.
4 - Refund Policy
-Due to the immediate access to digital content, the following refund policy applies:
No refunds will be issued once course materials have been accessed, except where required under Australian Consumer Law.
A refund request within the first 14 days of joining may be considered only if less than 10% of the content has been accessed (as recorded in our system logs).
Refund requests must be submitted in writing and will be processed within 30 days.
- Refunds will not be granted for change of mind once the membership is active, except where consumer guarantees under Australian Consumer Law apply.
5 - Limitation of Liability & Disclaimer
-Sparks Academy provides training and educational resources on an as-is basis, with no guarantees of specific career or financial outcomes.
- Sparks Academy is not liable for any direct, indirect, incidental, or consequential damages resulting from membership usage, except as required by Australian Consumer Law.
- Members are responsible for ensuring they comply with NDIS or workplace policies when applying training materials.
6 - Consequences of Misuse
Violating these Terms & Conditions, including but not limited to unauthorized content sharing, misrepresentation, or non-payment, may result in:
Immediate suspension or termination of membership access without refund.
Legal action for copyright infringement or breach of terms.
Loss of eligibility for future Sparks Academy programs or courses.
By subscribing to Sparks Academy, you acknowledge and agree to these Terms & Conditions. If you have any questions, please contact us at [email protected]
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