first-ever AI-powered support worker training platform.

The Future of Support Worker Training is Here

March 11, 20251 min read

Discover the future of support worker training with Sparks Academy, the first AI-powered platform designed to improve compliance, documentation, and real-world skills. Get real-time answers, interactive role-plays, and up-to-date NDIS training. Early access now available for NDIS providers, RTOs, and support worker teams!

The Future of Support Worker Training is Here – And You Can Get Early Access


Support workers are struggling with documentation, boundaries and compliance.
We’ve seen it over and over—staff finishing their Cert III and still feeling unprepared for the real job. NDIS providers are losing time and money trying to train workers manually, and compliance mistakes are adding up.


💡 So we built Sparks Academy – the first-ever AI-powered support worker training platform.


✅ Real-time compliance answers – No more waiting for someone to get back to you.
✅ Interactive role-plays – Support workers can practice tough conversations before they happen.
✅ NDIS training that evolves – Sparks AI Mentor keeps workers updated as policies change.


🚨 We’re rolling out early access NOW.
If you’re an NDIS provider, an RTO, or leading a support worker team, this could be a game-changer for your staff.
Want in? Let’s talk. Send an email to [email protected]


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Hi, I’m Kim!

I’m the founder of Sunshine Family Support and Crushing Goals, established in 2020 from my personal journey navigating neurodivergence. As a mother to three incredible neurodivergent children, I intimately understand the challenges and joys of this path. The core of Sunshine Family Support is intertwined with my experiences—I struggled to find suitable caregivers for my family, leading me to develop a hiring method through trial and error. This method now assists other families in similar situations. Through many interviews, a realisation struck me: my next mission involves helping individuals improve their support work skills. This endeavour not only furthers careers but also improves the standard of care in the disability support space.

Kim Matthews

Hi, I’m Kim! I’m the founder of Sunshine Family Support and Crushing Goals, established in 2020 from my personal journey navigating neurodivergence. As a mother to three incredible neurodivergent children, I intimately understand the challenges and joys of this path. The core of Sunshine Family Support is intertwined with my experiences—I struggled to find suitable caregivers for my family, leading me to develop a hiring method through trial and error. This method now assists other families in similar situations. Through many interviews, a realisation struck me: my next mission involves helping individuals improve their support work skills. This endeavour not only furthers careers but also improves the standard of care in the disability support space.

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